The primary job of executives and managers is to make good decisions. We will help you to understand your options, and evaluate the potential risks and benefits under different potential scenarios.
As Mike Tyson said, "everybody has plans until they get hit". Still, a good plan is better than no plan. We will work with you to build robust plans and set useful metrics to help you stay on course when the unexpected hits.
Good IT service solutions are not built in a vacuum. The entire stakeholder chain must be considered and engaged to ensure an optimal solution. We will help you develop solutions that work well in practice, not just on paper.
Good decisions and plans are useless without high-quality execution. We love whiteboards, but we'll also roll up our sleeves and lead or work with your teams to execute. Digging in and writing documents and building spreadsheets is part of the job.
We believe in on the job learning via direct, two-way sharing of ideas and feedback. We strive to leave your team more competent and confident at the end of every engagement. If you hire us to do the same thing twice, we have not really succeeded.